신한카드 모바일상담 2.6.8

Use Shinhan Card's main services as well as simple, smart service such as mobile statement, Smart quick consultation, and mobile consultation in Shinhan Card mobile consulting app!

[Key Features of Shinhan Card Mobile Consultation]

1. Simple menu configuration and easy and fast app use
- You can view service bill, next month's billing schedule, point inquiry, availability, etc. directly from the main screen.
- You can use the lock password input method quickly and conveniently.

2. Personalized menus
- Provides customized menu screen customized for each customer.

3. Smarter customer consultation through mobile consultation!
- You can use the mobile counseling menu which can be used as a phone counseling (customer center) conveniently at any time and place in Shinhan Card mobile consulting app.
- In addition, inquiries to the customer center can be retrieved from the Shinhan card mobile consulting application once more through the notification message (PUSH message).

4. Provide Mobile Statement Notification Function - When the usage amount statement is issued, it is possible to inquire the statement easily through the notification message.
- You can view all of your recent one-year statements as well as this month's statement.

5. Smart quick consulting function!
- Smart Quick Consultation to provide you with the most appropriate information quickly and easily if you search for an answer.

6. Easy and quick inquiry service and customer center connection service experience in Smart Watch!
- You do not need to take out your smartphone.
- When you need consultation / inquiry, you can make a call connection with your desired customer center with simple operation.
- Set frequently used menus on your smartphone and check it with smart watch more conveniently.


[Main Menu]

1. Usage statement
2. View your usage history
3. Payment
4. Financial services (cash service, card theory, minus loan)
5. Limit Service
6. Change Member Information
7. Card Loss Report Service
8. Point inquiry
9. Events / Notifications
10. Information / Setup
11. Mobile consultation
12. Smart Quick Consultation


[Information Use]

1. Data call charges may be incurred depending on the type of mobile service provider plan you use when using 'Shinhan Card Mobile Consultation' application through mobile communication network (3G, 4G, etc.).

2. Please go to the Shinhan Card website (www.shinhancard.com) to get the official certificate. (Select "Copy Certified Certificate" in the Apps area of ​​the lower left corner of the main page of Shinhan Card> Select Shinhan Card Mobile Consultation> Copy Certified Certificate)

3. If you do not agree to receive notifications when you subscribe to the service, you will not be able to receive notifications such as mobile statements and consultation details.

4. Shinhan card mobile consulting app is available on smartphones of Android 2.2 (Pro version) or later.
※ How to check OS version
- You can check it in 'Configuration> Device Information' menu of smartphone.

5. It can be used only on your own smartphone (not available for corporate / other smartphone), for use with your secure service, and not for devices with rooting history or Google unauthenticated devices. Also, if you change your device, you will not be able to install automatic recovery through Google account and other backup programs. Please re-download and install the app on Google Play.

6. Please note that some screen images may not be optimized in some resolution terminals.

7. Guide to Smart Watch Service
- Available Smartphone
: Smart Watch service is available on smartphone version 4.3 or higher.
- Available Smart Watch
: Available on Android wear devices such as LG G Watch, G Watch Bane, Samsung Gear Live, Motorola Moto 360, Sony Smart Watch 3, and Aussegen Watch. (320x320 or higher resolution is normal.)
: For smart watches for Taizen, it can be used in Samsung Gear, Gear 2, Gear S and so on.

○ Shinhan Card Customer Center Displays the contents provided by Shinhan Card on the smartphone screen when connected to the telephone.
To do this, we provide encrypted phone number and app ID information to our service provider, Corgate.
※ Rejection of use: 080-850-0344 (free)

[Service center]

For service errors and inquiries, please contact:
- Shinhan Card Mobile dedicated customer center: 1544-9955
- Email: shcard_mobile@shinhan.com